Egyptian Ministry of Finance automates national tax system in collaboration with IBM and SAP

IBM provides an integrated system based on SAP® software

IBM Cloud Pak for Business Automation designed to support a smoother, more automated and better governed tax journey

March 9, 2022

Cairo, Egypt, March 9, 2022: The Egyptian Ministry of Finance announced its collaboration with IBM (NYSE: IBM) Consulting and SAP SE to help automate the Egyptian tax system as part of the Egyptian government’s digital transformation strategy.

With taxes accounting for over 75% of general state revenue*, the Egyptian Ministry of Finance has launched a comprehensive national project to automate and digitalize Egyptian tax administration processes and procedures to integrate the informal economy into the formal economy, improve tax reporting governance, more accurately map the tax community, and broaden the tax base, to lay the foundation for tax justice and fair market competition.

IBM Consulting, together with its strategic partner SAP, provides an integrated solution based on the SAP® Tax and Revenue Management for Public Sector software package. The package is designed to equip the Ministry of Finance with a comprehensive business operations automation platform to streamline and automate its business processes into intelligent workflows, improve collaboration and enhance experiences. citizens. The system has been successfully tested with 10 tax offices in Greater Cairo and will continue to expand across Egypt later this year.

As part of this collaboration, IBM has implemented IBM Cloud Pak for Business Automation designed to embed AI into departmental processes and provide taxpayers, tax officers and collectors with a smoother, more automated and efficient tax journey. better governed. This can improve the accuracy of taxpayer reporting, foster a better understanding of the tax process, and allow the department to focus on higher value-added tasks, such as reducing tax evasion and increasing domestic tax revenue. .

Commenting on this achievement, Dr Mohamed Maait, Minister of Finance, said: “The project is part of the digital transformation strategy that the government has launched to improve the business ecosystem in Egypt. Modernizing the current tax system is also part of the unified tax law and the national vision to maximize government revenue. » Dr Maait added, “The ministry is keen to embrace cutting-edge technology in its reform program, which is why we selected IBM and SAP as partners for the modernization of the central tax system and the empowerment of the electronic payment strategy.”

Marwa Abbas, Managing Director of IBM Egypt, said: “We are honored to lead such a complex project that can help support the national economy. IBM provided a tailor-made solution to the Ministry of Finance in the short term and, based on the pilot deployment experience, the results were quite satisfactory. We believe that the integrated basic taxation model can support Egypt’s digital transformation journey. »

Jonathan Wright, IBM Consulting said: “The automation of the Egyptian Ministry of Finance’s tax system is a key project to advance the national agenda and improve the citizen experience. We have combined our industry, process and technology experience with SAP’s industry-leading solutions, serving as a valuable partner on this digital transformation journey.

This is the latest example of how IBM is working with ecosystem partners such as SAP to help customers modernize their infrastructure and meet the needs of the hybrid cloud era. IBM has committed to investing $1 billion in its partner ecosystem over the next three years. This investment is already supporting collaborations to help customers migrate their mission-critical workloads to hybrid cloud.

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Marisa Conway
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*Al Ahram GateFinances: taxes account for 75% of State Treasury revenue”, February 22, 2021

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